ACE Blog
Review our past newsletters below and stay up to date with hot new topics.
We are not the same
During a recent consultation, my patient told me she couldn’t run because she had a “weak tendon.” She said her Achilles had degenerated, so she avoided running. I asked her what she meant by that, and she replied, “Well, structure equals function, right?” (Interestingly, she didn’t have any Achilles pain.) Structure equals function…until it doesn’t. This principle applies […]
Challenge your explanations
Clear communication is the fundamental basis of all clinical encounters. Each encounter can have a significant impact on our patients’ beliefs and expectations that can influence their quality of life. Additionally, our patient’s age, ethnicity, culture, training habits, and maybe most importantly, their levels of understanding and comprehension on health and literacy should be considered […]
Staff – How to keep them
It doesn’t matter where I travel to, every clinic owner I speak to has the same or similar challenges. Paramount amongst those challenges, is finding and keeping great staff. It is so common that clinic owners struggle to find enough staff, or perhaps enough good quality staff, but then when they get them, their next […]
It’s all about the ABC’s
Who is responsible for achieving your goals? The answer lies in self-efficacy. This is defined as the belief in your ability to accomplish what you set out to do. Improving self-efficacy requires positive internal beliefs rather than relying on external assistance. In clinical practice very early in the consultation process, I will discuss with my […]
3 tips from the ACE school of marketing
Business has always been a fascination and passion of mine. I love that we can take an idea, something we have created or something we know, and turn it into something that can help others. It is so rewarding when that thing is valued by others, and if we get really good at this, it […]
Are you in the same room as them
I had an interesting conversation with my Wife recently. This was following an appointment she had to get a new contact lens prescription. She said that she’d love to see the world through my eyes and was curious to see what might be different. I initially joked about her finally being able to see the […]